Restaurant POS, pickup, and local delivery workflows

Open Store POS in the seller dashboard. When a Square connection is configured and authorization is available, use Connect Square. Choose the merchant location that owns the menu and will receive synchronized order context. Store owners should control this connection and review it after permission or location changes.

Use Import products for the loaded catalog items when available, then verify product names, variants, price, availability, images, inherited shop policies, and inventory before publishing. A connection label alone does not establish that a live order or inventory synchronization succeeded.

• Maintain an accurate shop address, contact channel, preparation expectations, and pickup instructions.
• Keep menu availability and sold-out items synchronized or update them promptly.
• Configure pickup only where staff can verify and hand off orders securely.
• Enable local delivery only for serviceable products, destinations, schedules, and package restrictions.

1. 1

   Confirm payment and items

   Use the seller order line, modifiers, quantity, and notes as the preparation record.

2. 2

   Prepare the complete order

   Package it for safe handoff and keep the order identity attached.

3. 3

   Mark ready at the correct time

   Notify the buyer only when the full order can be collected.

4. 4

   Verify pickup

   Use the order’s pickup verification code or approved proof at handoff; do not request it early in chat.

The Uber delivery switch controls whether customers can receive quotes and sellers can dispatch new drivers. Service days and hours apply to both quoting and dispatch. Manual dispatch leaves timing to the seller; automatic dispatch follows the configured paid-order trigger and wait time. Delivery charges are collected by EzBuyCo and are not included in vendor earnings.

When the buyer selected an eligible Uber Direct quote, the order keeps its shop, delivery address, quote, service schedule, and cart context together. Confirm the food is ready and the address is still valid before dispatching a driver from the seller delivery area.

After dispatch, use the returned delivery and tracking details to follow assignment, pickup, transit, delivery, cancellation, or failure. Do not create a second dispatch just because driver assignment is not immediate; inspect the current delivery record first.