Step-by-Step: Configure Shipping Profiles, Zones, and Delivery Rules

Configure Shipping and Delivery

Accurate shipping configuration prevents checkout failures and abandoned carts.

Step 1: Build shipping profiles

  • Create shipping profiles based on product size, handling, and destination logic.
  • Keep profile naming predictable so team members can map listings correctly.

Step 2: Define zones and service coverage

  • Add shipping zones and supported regions.
  • Exclude regions you cannot reliably serve.

Step 3: Assign rates and methods

  • Set rate structures and method-level rules for eligible products.
  • Validate pickup/delivery combinations where both are offered.

Step 4: Attach profiles to listings

  • Map each listing to the correct profile and verify per-marketplace behavior.
  • Re-test after major catalog or geography changes.

Step 5: Checkout QA

  • Test destination scenarios that represent your core customer mix.
  • Confirm expected shipping options and totals appear before launch campaigns.
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