The short answer: The seller dashboard is the operating backend for your EzBuyCo business. Use Shop Settings for your storefront and fulfillment setup, Products for inventory, Sales Orders for orders, Promotions for visibility, Reports for performance, and Payouts for your Stripe payout balance.
Start with the seller dashboard home
The dashboard home summarizes business activity that needs attention: recent orders, sales, inventory signals, account status, or other enabled operational cards. Treat it as a starting point, then open the source section before acting on a number.
Dashboard visibility is permission-aware. A shop owner can see more than a team member with a limited role, and some modules appear only when the corresponding marketplace setting or plugin is enabled.
Use Shop Settings for the storefront and Products for inventory
Read How to add products and manage inventory before making bulk catalog changes. Accurate data here drives search visibility, checkout, fulfillment promises, and customer expectations.
| Tool | Purpose |
|---|---|
| Shop Settings | Shop profile, media, policies, language content, and enabled platform connections. |
| Shop Inventory / Products | Seller offers, price, stock, availability, SKUs, options, condition, and product settings. |
| Scanner | Barcode-assisted product and inventory workflows when configured. |
| Product Tags / Options | Reusable merchandising and variant data when the seller can manage them. |
| Store policies | Seller-wide return/cancellation windows and written item eligibility; tax categories are managed by EzBuyCo. |
| Shipping Profiles / Packages | Rates, regions, handling, package dimensions, and fulfillment setup. |
Use Sales Orders to fulfill and support purchases
Sales Orders contains seller orders and the workflows tied to them, including order details, invoices, status updates, shipping, pickup, cancellation requests, return requests, and request-for-quote activity when enabled. Use the RFQ and offer guide for seller responses, counter-offers, and acceptance.
Open the specific order before fulfilling it. Review the confirmed payment, product, quantity, fulfillment type, address or pickup, customer note, and the next fulfillment action. The fulfillment guide provides the operating sequence.
Use promotions and reports intentionally
Promotion tools can increase visibility, but they should support a measurable goal. Review placement, dates, budget or additional featured commission, target products, and approval state before launching.
Reports turn orders into operating evidence. Use sales, product performance, inventory, tax, and other available reports to find stockouts, weak conversion, return patterns, and margin pressure. Compare performance over consistent date ranges.
Reconcile earnings and payouts
Review recorded commissions, processing fees, refunds, and seller proceeds in each order. Use Payouts to view the connected Stripe payout balance and payout report; pending and available amounts can differ.
Use the fee guide to understand the 5% commission and 2.9% transaction fee, then follow the payout walkthrough for Stripe setup and payout status.
A practical seller dashboard routine
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1
Check new orders and payment status
Prioritize orders that are paid and ready for the next fulfillment action.
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2
Review messages and requests
Respond to customer questions, cancellations, returns, and marketplace notices.
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3
Resolve inventory risk
Update stock, availability, pricing, or listing accuracy before accepting avoidable orders.
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4
Advance fulfillment
Pack, ship, add tracking, prepare pickup, or manage restaurant delivery according to the order.
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5
Reconcile and analyze
Review seller order details, Payouts, and reports, then use evidence to adjust operations or promotions.
Frequently asked questions
Why is a seller dashboard menu item missing?
Menus depend on seller approval, user permissions, marketplace settings, seller type, and enabled plugins.
Where do sellers manage orders?
Use Sales Orders to open seller orders, view details, advance fulfillment, and handle eligible cancellation or return workflows.
Where can a seller see commission deductions?
Review order financial details and the seller order details and Payouts, which provide a better record than estimating from gross sales alone.
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