Account access, password recovery, and security

Registration creates the account that owns orders, messages, addresses, balances, seller tools, and referral activity. Complete any email or phone verification shown during signup, then use that same sign-in identity each time.

If an order or role appears missing, check whether you used a different email address, phone number, or connected sign-in method. Creating another account does not merge the records automatically.

1. 1

   Use the official sign-in page

   Open EzBuyCo directly and enter your account email, phone, or supported connected sign-in.

2. 2

   Complete verification

   Enter a one-time code only on the EzBuyCo or provider screen that requested it.

3. 3

   Open Account Settings

   Confirm the profile, email, phone, addresses, and notification information are current.

Choose Forgot password on the sign-in screen and submit the email address connected to the account. Use the newest reset message; earlier links may expire after another request or after a successful password change.

If no message arrives, check spam, search for EzBuyCo, wait briefly, and verify the address before requesting another link. Support can help identify the correct recovery path but should not ask for your existing password or one-time code.

Changing an address-book entry does not necessarily change an order already placed. For an active order, open its details and contact the seller or support immediately.

• Use Account Settings for profile information and Update Credentials for email or password changes.
• Review saved addresses and remove destinations you no longer control.
• Use Cookie Preferences where available, and use the privacy/contact process for access, correction, export, or deletion requests.
• Keep order and security notifications enabled on at least one channel you actively monitor.