The short answer: Store POS means point of sale. Open its active order board to review retail or restaurant orders and use a six-digit pickup code to find a collection. View order opens the full order record; Invoice opens its invoice. The order board works without Square, while connected catalog tools are optional.
Review orders and find a pickup
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1
Open Store POS
Review the active order board. Match the order, customer, and item before taking action.
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2
Read status and payment separately
Check both the fulfillment status and the recorded payment state. An order appearing on the board does not mean it is paid or ready to hand over.
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3
Find a collection by its code
Enter the six-digit pickup code provided for the order. Confirm the matched order and pickup window before continuing.
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4
Open the complete record
Use View order for order details and available fulfillment actions, or Invoice to review the invoice. Resolve any mismatch before handoff.
Read connection status before importing
Below the operational order tools, review the optional Square catalog area. A disconnected area explains that no Square account is connected. A connected area identifies the provider and environment and displays the catalog, POS settings, Import products, Refresh, and any available reconnection action.
An unavailable Connect Square action or a catalog error does not mean an import succeeded. Read the displayed message and keep using the marketplace inventory and order pages for records already stored in EzBuyCo. Provider connections and live synchronization must be configured and verified separately.
Check products before importing
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1
Open POS settings
Check the intended marketplace, merchant location, and available import/order settings.
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2
Refresh the catalog
Review the loaded products and the message indicating whether more products are available from Square.
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3
Inspect names, SKUs, variations, and prices
Make sure the products belong to this seller and fit the selected New or Food workflow.
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4
Use Import products when available
Wait for the result. The current import works from the catalog items loaded on this page; do not assume an unseen catalog page was imported.
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5
Review Shop Inventory
Check the resulting listing, stock, images, condition, and fulfillment settings before making it available to buyers.
Match the workflow to the item
| Retail products | Restaurant menu items |
|---|---|
| Review physical product condition, SKU, stock, images, and shipping or pickup. | Review menu availability, item choices, preparation notes, and pickup or eligible local delivery. |
| Use shipping profiles and a measured package for parcel fulfillment. | Keep restaurant delivery separate from a checkout of parcel-shipped products. |
| Verify connected inventory behavior before relying on automatic stock changes. | Verify menu modifiers and fulfillment readiness before relying on a provider order relay. |
Use the recorded order and payment state
Open Orders for the marketplace order, payment state, customer choices, and fulfillment action. A Square connection alone does not prove that every marketplace order has reached the point of sale system or that a payment has settled there.
When provider order relay is configured, totals, currency, location, and synchronization status need to agree. An error about taxes, shipping, discounts, refunds, or mixed fulfillment needs reconciliation. Use the restaurant operations guide for preparation and handoff, and support for an unresolved connection or order error.
Frequently asked questions
Can I use the order board without Square?
Yes. The marketplace order board and pickup lookup use EzBuyCo order records. Square connection and catalog import are separate optional tools.
Is Store POS a purchase-order page?
No. Store POS means point of sale and supports retail and restaurant orders and catalog workflows.
Does a Connected label prove synchronization is complete?
No. Review catalog/import results and the affected marketplace order. Live synchronization requires separate verification.
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