The short answer: The seller dashboard is the operating backend for your EzBuyCo business. Use Shop for catalog and fulfillment setup, Sales for orders and requests, Promotions for paid visibility, Reports for performance, and Credits or Payouts for money movement.
Start with the seller dashboard home
The dashboard home summarizes business activity that needs attention: recent orders, sales, inventory signals, account status, or other enabled operational cards. Treat it as a starting point, then open the source section before acting on a number.
Dashboard visibility is permission-aware. A shop owner can see more than a team member with a limited role, and some modules appear only when the corresponding marketplace setting or plugin is enabled.
Use Shop for the public storefront and inventory
Read How to add products and manage inventory before making bulk catalog changes. Accurate data here drives search visibility, checkout, fulfillment promises, and customer expectations.
| Tool | Purpose |
|---|---|
| Manage Shop | Shop profile, media, policies, language content, and enabled platform connections. |
| Shop Inventory / Products | Seller offers, price, stock, availability, SKUs, options, condition, and product settings. |
| Scanner | Barcode-assisted product and inventory workflows when configured. |
| Product Tags / Options | Reusable merchandising and variant data when the seller can manage them. |
| Store policies | Seller-wide return/cancellation windows and written item eligibility; tax categories are managed by EzBuyCo. |
| Shipping Profiles / Packages | Rates, regions, handling, package dimensions, and fulfillment setup. |
Use Sales to fulfill and support purchases
Sales contains seller orders and the workflows tied to them, including order details, invoices, status updates, shipping, pickup, cancellation requests, return requests, and request-for-quote activity when enabled. Use the RFQ and offer guide for seller responses, counter-offers, and acceptance.
Open the specific order before changing a status. Confirm payment, product, quantity, fulfillment type, address or pickup, customer note, and the next allowed status. The fulfillment guide provides the operating sequence.
Use promotions and reports intentionally
Promotion tools can increase visibility, but they should support a measurable goal. Review placement, dates, budget or additional featured commission, target products, and approval state before launching.
Reports turn orders into operating evidence. Use sales, product performance, inventory, tax, and other available reports to find stockouts, weak conversion, return patterns, and margin pressure. Compare performance over consistent date ranges.
Reconcile earnings before transferring them
The seller credit ledger records marketplace money movements such as sales credits, commissions, refunds, withdrawals, transfers, or adjustments. Available, pending, promotional, and requested amounts can be different.
Use the fee guide to understand the 5% commission and 2.9% transaction fee, then follow the payout walkthrough to connect Stripe or use another enabled withdrawal method.
A practical seller dashboard routine
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1
Check new orders and payment status
Prioritize orders that are paid and ready for the next fulfillment action.
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2
Review messages and requests
Respond to customer questions, cancellations, returns, and marketplace notices.
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3
Resolve inventory risk
Update stock, availability, pricing, or listing accuracy before accepting avoidable orders.
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4
Advance fulfillment
Pack, ship, add tracking, prepare pickup, or manage restaurant delivery according to the order.
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5
Reconcile and analyze
Review the credit ledger and reports, then use evidence to adjust operations or promotions.
Frequently asked questions
Why is a seller dashboard menu item missing?
Menus depend on seller approval, user permissions, marketplace settings, seller type, and enabled plugins.
Where do sellers manage orders?
Use the Sales area to open seller orders, view details, advance fulfillment, and handle eligible cancellation or return workflows.
Where can a seller see commission deductions?
Review order financial details and the seller credit ledger, which provide a better record than estimating from gross sales alone.
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